Shipping Terms and Conditions

  1. Introduction These shipping terms and conditions (the "Terms") govern the shipping and delivery of products offered by Meraki Suds, an organic soap and hair oil brand, located in Pakistan. By placing an order with Meraki Suds, you agree to be bound by these Terms. Please read them carefully.

  2. Shipping Destinations Meraki Suds currently ships to the following destinations:

    • Within Pakistan

  3. Shipping Options Meraki Suds offers multiple shipping options to ensure that your order is delivered in a timely and secure manner. The available shipping options may vary depending on your location and the specific products in your order.

  4. Shipping fees are calculated based on the destination, order size, and chosen shipping method. These fees will be displayed during the checkout process, and you will have the opportunity to review and confirm them before completing your order.

  5. Order Processing Orders placed on Meraki Suds are typically processed within 1-3 business days. The processing time may vary during busy seasons or promotions.

  6. Shipping times may vary based on the shipping method selected, destination, and any unforeseen circumstances, such as weather or shipping carrier delays. Estimated delivery times will be provided during the checkout process, but Meraki Suds cannot guarantee exact delivery dates.

  7. Tracking Information Once your order is shipped, you will receive a tracking number to monitor the progress of your shipment. You can use this tracking number to check the status of your order through our website or the carrier's website.

  8. Shipping Carrier Meraki Suds partners with reputable shipping carriers to ensure your order is delivered safely and efficiently. The choice of shipping carrier is at the discretion of Meraki Suds.

  9. Delivery Address It is your responsibility to provide a valid and accurate delivery address when placing an order. Merak Suds is not responsible for orders shipped to incorrect or incomplete addresses.

  10. Delivery Acceptance You or an authorized recipient must be available at the delivery address to accept the package. If delivery attempts fail, the package may be returned to Meraki Suds, and additional shipping fees may apply for reshipment.

  11. Lost or Damaged Shipments If your order is lost or damaged during shipping, please contact Meraki Suds customer support within 7 days of the expected delivery date to initiate a claim.

  12. Returns and Refunds For information on returns and refunds, please refer to our Return and Refund Policy.

  13. International Shipping Meraki Suds does not currently offer international shipping, but we are constantly evaluating options to expand our reach.

  14. Contact Information If you have any questions or concerns regarding our shipping terms or the delivery of your order, please contact Meraki Suds customer support via the provided contact information on our website.

By placing an order with Meraki Suds, you acknowledge that you have read and agree to these shipping terms and conditions. Meraki Suds reserves the right to update or modify these terms at any time. It is your responsibility to review them periodically to stay informed of any changes.